Privacy Policy

Introduction

This Privacy Policy applies to www.sbcchicago.com (the “Site”) and is operated by Sustainable Building Components (“SBC,” “we,” “our,” or “us”). This Policy explains how we collect, use, disclose, and safeguard information obtained through the Site.

By accessing or using the Site, you consent to the data practices described in this Privacy Policy.

The Site is intended for business and informational use and is not directed toward consumers for personal, household, or non-commercial purposes.

Information We Collect

Personal Information You Provide

SBC may collect personal information that you voluntarily provide, including:

• Name
• Company name
• Job title
• Mailing address
• Email address
• Phone number
• Information submitted through contact forms or email inquiries

If SBC processes payments for products or services, billing and payment information may be collected solely to complete transactions. SBC does not store payment card information beyond what is necessary for processing.

Automatically Collected Information

When you visit the Site, certain information may be collected automatically, including:

• IP address
• Browser type and operating system
• Referring URLs
• Pages visited and access times

This information is used to operate the Site, maintain performance, analyze usage trends, and improve user experience.

Cookies and Tracking Technologies

The Site may use cookies and similar technologies to enhance functionality and analyze website traffic. Cookies are small text files placed on your device that help recognize repeat visitors and improve usability.

You may choose to disable cookies through your browser settings; however, some Site features may not function properly as a result.

How We Use Information

SBC uses collected information to:

• Respond to inquiries and requests
• Provide information about products and services
• Support customer and business relationships
• Improve website content and performance
• Maintain security and prevent misuse

SBC does not sell personal information.

Sharing of Information

SBC may share information in the following circumstances:

• With trusted service providers who assist with website operations, communications, analytics, or business support
• With manufacturers, vendors, or partners that SBC represents, when reasonably necessary to support business inquiries or product-related requests
• When required by law, legal process, or governmental request
• To protect the rights, property, safety, or security of SBC, users, or the public

All third parties receiving information are required to maintain its confidentiality and use it only for authorized purposes.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal and business exceptions
• Opt out of certain communications

Requests may be submitted using the contact information below.

Data Retention and Security

SBC retains personal information only as long as reasonably necessary for legitimate business or legal purposes. We implement reasonable administrative, technical, and physical safeguards to protect personal information; however, no method of transmission or storage is completely secure.

Third-Party Websites

The Site may contain links to third-party websites for convenience. SBC is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party sites they visit.

Children’s Privacy

SBC does not knowingly collect personal information from children under the age of 13. The Site is intended for business use. If you believe a child has provided personal information, please contact us so we can remove it.

Email Communications and Opt-Out

SBC may contact you via email regarding inquiries, services, updates, or business-related information. You may opt out of marketing or promotional communications at any time by using the unsubscribe instructions included in emails or by contacting us directly.

International Users

The Site is operated from the United States. Users accessing the Site from outside the U.S. do so at their own initiative and are responsible for compliance with local laws.

Changes to This Privacy Policy

SBC reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to the Site. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy or SBC’s data practices, please contact:

Sustainable Building Components
Chicago, Illinois 60613
Email: sales@sbcchicago.com

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